Terms of service

General Terms and Conditions of Sale

ARTICLE 1 – GENERAL PROVISIONS

Acrili is a limited liability company governed by American law, with its registered office at 2105 Vista Oeste NW, Albuquerque, NM 87120, USA.
Acrili is the publisher and operator of the website https://douxcachemire.com/, on which scarves for men and women are sold.

The Doux Cachemire website is hosted by OVH, registered in the Lille Metropole Trade and Companies Register under SIREN number 424 761 419, with its headquarters at 2 rue Kellermann, 59100 Roubaix, France.
These General Terms and Conditions of Sale aim to define the contractual relationships between Acrili and the buyer as well as the conditions for purchasing products through the website https://douxcachemire.com/.

These terms constitute a legally binding contract between the buyer and Acrili and govern the buyer’s access to and use of the Doux Cachemire website, including its subdomains and any other sites through which Doux Cachemire provides its services.

Doux Cachemire may contain links to third-party websites or resources, which may be subject to different terms and privacy practices.

The way Doux Cachemire collects and uses personal data in connection with the customer’s access to and use of the website is described in these General Terms and Conditions.

ARTICLE 2 – DEFINITIONS

In these General Terms and Conditions of Sale, capitalized words or expressions have the following meanings:

  • "CUSTOMER": any trader, private individual, or consumer who places an order with the Doux Cachemire brand.

  • "PRODUCT CODE": refers in singular or plural to the EAN code (barcode) or equivalent identifying a product.

  • "GENERAL TERMS AND CONDITIONS OF SALE": this document, including its annexes.

  • "CONTENT": refers to the structure, layout of the services, editorial content, texts, headings, drawings, illustrations, photos, images, sounds, videos, and any other content of the services and/or any other element that makes up the services, but is not limited to these.

  • "CONTRACT": refers to the agreement between the parties for the company to fulfill its obligations for the customer, after the customer has accepted these terms and paid for their order under the conditions set out below.

  • "COMPANY": refers to Acrili LLC, with its registered office at 2105 Vista Oeste NW, Albuquerque, NM 87120, USA.

  • "PARTIES": individually the company or a customer, and collectively the company and a customer.

  • "PRICE": the price indicated by the seller for the offer to sell a product.

  • "TRANSACTION PRICE": the total price of the product to be paid by the buyer, including, in addition to the sale price of the product, flat-rate shipping costs.

  • "SITE": refers to the website owned and operated by Acrili.

  • "USER": any person using the website or any of the services offered on or through the website.

ARTICLE 3 – PURPOSE

The purpose of these General Terms and Conditions of Sale is to define their scope of application as well as the conditions for their acceptance.

They describe the products offered for sale, the conditions under which the customer orders these products, including payment, billing, and fulfillment, as well as the respective rights and obligations of the parties.
The purchase of a product via this website implies the unconditional acceptance of these General Terms and Conditions of Sale by the buyer, who thereby confirms that they have read them prior to placing their order.

Acrili reserves the right, at its sole discretion, to modify or replace these General Terms and Conditions of Sale, in whole or in part, at any time, to comply with new regulations or to improve the use of the website.

It is the responsibility of the user to regularly visit the website to stay informed about any changes.

Consequently, the General Terms and Conditions of Sale in effect on the day the buyer places their order shall apply.

ARTICLE 4 – PRODUCTS

The products offered are those listed on the website https://douxcachemire.com/ of Acrili, within the limits of available stock.

Each product is presented on the website with a description of its main technical features (dimensions, use, composition, etc.).

The product description corresponds to its actual characteristics.

Doux Cachemire provides at least the following: the product name, the essential characteristics of the product, its condition of use, the transaction price, and, if necessary, the product code.

Photos are as accurate as possible but are not binding on the seller.

Doux Cachemire commits to making all necessary verifications and clarifications to ensure that the description and the offer elements are truthful and not misleading to the buyer.

To guarantee the above, Doux Cachemire reserves the right to modify the product range at any time.

The sale of products presented on https://douxcachemire.com/ is intended for buyers residing in countries that allow the unrestricted import of these products into their territory.

ARTICLE 5 – PRICES

Products are sold at the prices in effect on the website https://douxcachemire.com/ on the day the customer places the order.
These prices are fixed and cannot be changed during the validity period indicated by the seller.

The prices shown on the product sheets of the online catalog are in Euros (€) including all taxes (TTC), taking into account the VAT rate applicable on the day of the order.

Any change in the VAT rate may affect the product prices.

Acrili reserves the right to modify its prices at any time, with the price indicated in the catalog on the day of the order being the only price applicable to the buyer.

The prices indicated do not include delivery costs (unless stated otherwise), which are added to the price of the purchased products depending on the total amount of the order and the agreed geographic area.

The prices do not include customs duties or insurance, which are the responsibility of the buyer.

ARTICLE 6 – ORDERS AND PAYMENT METHODS

Any order of products offered on the website implies the prior, explicit, and unconditional acceptance of these Terms and Conditions by the buyer at the time of validation of their order, under the conditions and provisions of this article.

By accepting these Terms and Conditions, the buyer:

  • declares that they are aware of all provisions;

  • acknowledges that they have received the necessary advice and information to ensure that the products offered by the seller are suitable for their needs;

  • declares that they are legally competent under French law or are effectively representing the natural person for whom they are concluding the contract.

Without obligation, the buyer can create an account on https://douxcachemire.com/.
The account creation area is directly accessible via the side menu.

At each visit, the buyer can identify themselves with this information to place an order or view their account (order status, profile, etc.).

Payments can only be made using the payment methods indicated on the website.

Acrili allows the buyer to order and pay for products in several steps, offering secure payment via PayPal or credit card.
The buyer selects the products they wish to order in the “shopping cart,” modifies it if necessary (quantities, references…), checks the delivery address or enters a new one.

Shipping costs are then calculated and communicated to the buyer, as well as the carrier name (La Poste, Colissimo, Colis Privé, etc.).
The buyer then chooses their preferred payment method: “PayPal payment” or “Credit card payment.”

Next, the buyer must review all information, read and accept the Terms and Conditions by checking the corresponding box, and then confirm the order by clicking the “Confirm Order” button.

The buyer has the opportunity to review the details of their order and total price and correct any errors before confirming acceptance.

Finally, the buyer is redirected to the secure PayPal or credit card interface to safely enter their PayPal or personal credit card information.

Payment via PayPal or credit card is irrevocable.

In the event of fraudulent use of their bank card, the buyer may request cancellation of the card payment, and the amounts paid will be refunded.
To obtain reimbursement of a fraudulent debit and any bank charges arising from the transaction, the cardholder must contest the debit in writing with their bank within 70 days of the transaction (or up to 120 days if the contract with the bank provides for it).

Debited amounts will be refunded by the bank within a maximum of one month after receipt of the cardholder’s written dispute. No costs will be charged to the cardholder.

If for any reason the payment due from the buyer cannot be processed (dispute, refusal, or other reasons), the order will be canceled, and the sale will not be completed.

The buyer acknowledges that acceptance of the offer is based on the product description and constitutes a firm commitment to enter into a contract with the seller under the terms of the offer.

The purchase contract is concluded under the condition that the ordered product is available. Confirmation of product availability by the seller removes this condition.

If the product is not confirmed as available, the purchase contract between the buyer and the seller is automatically and immediately terminated, and the obligations of each party are automatically canceled.

In the case of a purchase involving multiple products, only the contract for the unavailable product can be canceled.

Confirmation of an order implies acceptance of these Terms and Conditions, acknowledgment of full knowledge, and waiver of the right to invoke one’s own purchase terms.

All provided data and recorded confirmation serve as proof of the transaction.

Upon receiving the order confirmation from Doux Cachemire, a legally binding contract is formed with the buyer.
The seller issues an invoice, which is sent to the buyer by email for each order.
The invoice includes the names and addresses of the parties, any differing delivery address, the sale date, quantity, exact description and unit price excluding VAT of sold products and services, and any discounts granted at the time of sale or service provision, except for discounts not listed on the invoice.

The website https://douxcachemire.com/ uses an SSL-encrypted security system to protect all sensitive payment data as much as possible.

Submitted credit card information is encrypted using SSL and stored with AES-256 encryption.

Doux Cachemire complies with PCI-DSS standards and applies additional industry-recognized security measures.

Payment processors used by Doux Cachemire, such as PayPal and Mollie, use similarly advanced encryption procedures to ensure reliable security.
These operations are governed by the specific terms and conditions of these providers.

ARTICLE 7 – DISCOUNTS AND REBATES

All discounts and rebates offered by Acrili are non-cumulative, except in cases explicitly provided for in the promotional conditions.

Discounts apply only to products sold at full price and only under the conditions explicitly indicated on the website.

Promotional offers are valid while stocks last.

Acrili reserves the right to suspend, cancel, or modify any promotion at any time without prior notice.

Unless otherwise stated, discount codes are valid for one use per customer and cannot be combined with any other ongoing promotion.

The seller reserves the right to refuse or cancel any order if fraudulent use of a discount code is detected.

ARTICLE 8 – RETENTION OF TITLE

Acrili retains full ownership of the products sold until the full price, including costs and taxes, has been paid.

Notwithstanding the foregoing, the risk of loss or damage to the products passes to the buyer (or a third party designated by the buyer) at the moment the ordered products are taken into possession.

ARTICLE 9 – DELIVERIES

Products are delivered to the delivery address provided by the buyer during the ordering process, unless the customer has specified delivery restrictions on the order confirmation page.

Orders are handled through a delivery service with tracking and, if applicable, may be delivered without a signature.

The stated delivery times are indicative only.
If the buyer orders multiple products at the same time and they have different delivery times, the delivery time for the order will be determined by the longest delivery time.

If the delivery time exceeds thirty days from the order date, the buyer has the option to cancel the contract in accordance with the terms set out in Article L.216-2 of the French Consumer Code.
If the buyer has already received the product, Doux Cachemire will refund the product and shipping costs under the conditions of Article L.216-3 of the French Consumer Code.

Any delay in reimbursement resulting from a delivery error exposes the seller to an increase of 10% for a delay of up to 30 days, 20% for a delay of 30 to 60 days, and 50% for a delay of more than 60 days.

Acrili may provide the buyer with the tracking number of their package by email via the website https://douxcachemire.com/.

The product will be delivered to the buyer’s home or an alternative location, depending on the choice made at order confirmation.

If the buyer is absent, they will receive a notice from the postal carrier allowing them to collect the ordered products at the nearest post office within the timeframe specified by the postal service.

The transport risk is borne by the buyer from the moment the goods leave the Kühne + Nagel logistics warehouse of BigBlue.
The buyer is required to check the condition of the packaging and the contents of the goods upon delivery in the presence of the postal officer or delivery person.

In case of transport damage, any claim must be filed with the carrier within three days of delivery.

The seller is not liable in the event of a delay or suspension of delivery caused by the buyer or due to force majeure.

ARTICLE 10 – TRANSFER OF OWNERSHIP AND RISK

10.1 – Transfer of Ownership

The transfer of ownership of the products to the buyer occurs only after full payment of the price by the buyer, regardless of the time of delivery of the products.

10.2 – Transfer of Risk

The transfer of risk occurs independently of the transfer of ownership, regardless of the time of order or delivery of the products.

The transfer of the risk of loss or deterioration of the products to the buyer takes place only upon delivery of the product, when the customer takes possession of the product.

ARTICLE 11 – FORCE MAJEURE

The parties cannot be held liable if the non-performance or delay in fulfilling any of their obligations described in these terms is due to a case of force majeure as defined in Article 1218 of the French Civil Code.

ARTICLE 12 – RIGHT OF WITHDRAWAL

12.1 – Legal Period for Withdrawal

In accordance with applicable law, the Buyer has a period of 14 days from the date of receipt of the products to exercise their right of withdrawal without having to justify it or pay any penalty.

After notifying their decision to exercise the right of withdrawal within this 14-day period, the Buyer has an additional 14 days to return the product(s) affected by the withdrawal.

12.2 – Conditions for Exercising the Right of Withdrawal

When exercising the right of withdrawal within the period mentioned in 12.1, only the price of the purchased product(s) and the shipping costs will be refunded; the return shipping costs are the responsibility of the Buyer.

Returns must be in their original condition and complete (packaging, accessories, instructions, etc.) so they can be resold as new, and if possible, a copy of the purchase invoice must be included to allow optimal processing.

In case of a reduction in value of the product resulting from handling other than what is necessary to establish the nature, characteristics, and proper functioning of the product, the Buyer may be held liable.

To exercise the right of withdrawal in accordance with the law, the Buyer can find the conditions and steps on the Delivery & Returns page.

The Buyer must clearly express their intention to withdraw and indicate the order affected by this withdrawal.

After sending the withdrawal form or statement, and at the latest within 14 days of receiving the order, the Buyer must return the relevant product(s) within a reasonable period, at the latest within 14 days after sending the withdrawal form or statement.

To obtain an estimate of the return shipping costs, the Buyer can consult La Poste or Chronopost “Practical Prices at Points of Sale” (post offices and Chronopost agencies).

This estimate of return costs is not binding for Acrili. The price to be paid for the return may vary depending on the carrier chosen by the Buyer.

If the Buyer sends an item valued over €75, it is recommended to use a carrier that allows tracking or shipping insurance.

Doux Cachemire cannot guarantee proper receipt of returned goods.

12.3 – Products Excluded from the Right of Withdrawal

Under applicable law, the right of withdrawal cannot be exercised for audio, video, or computer software that has been unsealed by the Buyer, goods made to the Buyer’s specifications or personalized, and goods unsealed for hygiene or health reasons. Gift boxes are also excluded.

12.4 – Return Address

The return address is printed directly on the return label, which the Buyer downloads via the delivery and returns procedure.

12.5 – Return Conditions

Returns are only accepted if the following conditions are met:

  • The Buyer only uses the return label downloaded from https://douxcachemire.com/.

  • The item is returned in perfect condition or as received if defective.

  • The item is returned in its original packaging with labels and a readable EAN barcode.

12.6 – Refunds

If the right of withdrawal is exercised, Acrili will refund the amounts paid no later than 14 days from the date the company receives the returned items, using the same payment method used for the order (unless the Buyer explicitly agrees to another method).

The refund may be delayed until the product is returned or until the Buyer provides proof of shipment, with the date of the first of these events being applicable.

If no refund is made within 14 days of the company being informed of the Buyer’s withdrawal, Acrili will refund the amounts due with statutory interest:

  • 5% for delays under 11 days,

  • 10% for delays between 10 and 20 days,

  • 20% for delays between 20 and 30 days,

  • 50% for delays between 30 and 60 days.

Acrili is not required to refund additional costs if the Buyer explicitly chose a more expensive shipping method than the standard method offered on https://douxcachemire.com/.

Refunds for purchases made with gift vouchers are issued exclusively in the form of gift vouchers of the same amount.

Any benefits received during the purchase, such as loyalty points, will be canceled upon return of the product along with its refund.

ARTICLE 13 – LEGAL WARRANTIES

13.1 – Legal Warranty of Conformity

Under the applicable law (Annex 1), Acrili is liable for any lack of conformity of its products for two (2) years from the delivery of the goods. Acrili is also liable for non-conformity resulting from packaging, assembly instructions, or installation if it was contractually assigned to or performed under its responsibility.

It should be noted that, under the legal warranty of conformity:

  • The consumer has a period of two years from the date of delivery to take action against the seller.

  • The consumer may choose between repair or replacement, taking into account the cost conditions set out in Article L.217-9 of the Consumer Code.

  • The consumer is not required to prove the existence of the non-conformity during this period; non-conformities occurring within two years of delivery are presumed to have existed at the time of delivery unless the trader can prove otherwise.

The legal warranty of conformity is independent of any commercial guarantee that may relate to the buyer’s goods.

13.2 – Warranty for Hidden Defects of the Product

The consumer can invoke the warranty for hidden defects of the sold item under Article 1641 of the Civil Code within two years from the discovery of the defect.

The Buyer must prove that the defect existed at the time of purchase, was hidden, and renders the product unusable.

The Buyer can choose between canceling the purchase or obtaining a reduction of the purchase price under Article 1644 of the Civil Code.

This warranty allows the Buyer to repair or replace the product free of charge, subject to the statutory cost conditions.

If repair or replacement is not possible or cannot be carried out within one month of acceptance of the product, Acrili will refund the purchase price to the Buyer.

To use this warranty, the products must be returned in the condition in which the Buyer received them, with all components (accessories, instructions, etc.) and a copy of the purchase invoice.

Products returned by mail must be shipped in packaging that ensures safe transport. In this case, the Buyer will be reimbursed for return shipping costs based on the invoiced rate and upon presentation of the relevant receipts.

13.3 – Exclusion of Legal Warranty

Any warranty is excluded in the event of misuse, negligence, or lack of maintenance by the Buyer, normal wear and tear of the product, or in cases of force majeure.

ARTICLE 14 – INTELLECTUAL PROPERTY

The content of the Doux Cachemire website, its name, brand, logo, and products are registered with the National Institute of Industrial Property (INPI) and are the property of Acrili.

They are protected by French and international intellectual property laws. Any full or partial reproduction of this content, adaptation, modification, or distribution is strictly prohibited and may constitute a copyright infringement.

It is forbidden to use, adapt, modify, create derivative works, distribute, license, sell, transfer, publicly display, transmit, or otherwise exploit the Doux Cachemire website.

Furthermore, Acrili remains the owner of all intellectual property rights to photos, presentations, studies, drawings, models, prototypes, etc., created in connection with providing services to buyers.

Users of the Doux Cachemire website are therefore prohibited from using or displaying these studies, drawings, models, prototypes, etc., without the explicit, prior, written consent of the company, which may be subject to financial compensation.

ARTICLE 15 – PERSONAL DATA

In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons regarding the processing of personal data and the free movement of such data (GDPR), and Law 78-17 of 6 January 1978, as amended by Law No. 2018-493 of 20 June 2018, personal data is defined as any information relating to an identified or identifiable natural person, provided by the customer or obtained from their interactions via tracking technologies implemented by the website publisher (“cookies”). Such data is collected for specific, explicit, and legitimate purposes, subject to the clear and affirmative consent of the user.

The collection of users’ personal data allows, among other things, the processing of their orders and the issuance of invoices.

Doux Cachemire informs users about the use of cookies, their duration, purpose, and provider.

The website provides users with granular consent tools, allowing them to freely decide whether to be tracked or not, and to enable specific cookies over others through a link such as “Learn more” or “Set cookies.”

Depending on the choices made during account creation or access, users may receive offers from Acrili and its partner companies and brands.

Consent to these tools applies to all tracking technologies used by the website publisher. Accessing the “Learn more” section is not considered consent.

Users can withdraw their consent as easily as they gave it. All consents are securely and encryptedly stored.

Personal data may be shared with all partners of the company involved in processing, managing, and paying for orders.

Generally, third parties collect, use, and share user data only as necessary to provide services to Doux Cachemire.

Some third parties, such as payment gateways, have their own privacy policies regarding information provided for transactions. Doux Cachemire may also disclose information to administrative or judicial authorities to comply with legal and regulatory obligations.

Data processing complies with legal requirements for personal data protection. The information system ensures optimal protection and lawful, fair, and transparent processing.

Users have permanent rights to access, modify, rectify, object, transfer, and restrict processing of their personal data.

Users can request deletion of their personal data by contacting the online customer service at contact@douxcachemire.com, providing name, surname, email, and, if possible, customer number. Requests must be signed and accompanied by a copy of an ID with signature and mailing address. Responses are sent within 2 months of receipt.

Personal data is retained only as long as necessary for the services provided and any acquisition activities. Data is deleted no later than three (3) years after the last contact, except for data required to prove a right or contract, which can be legally archived for five (5) years.

ARTICLE 16 – PROHIBITED USES

In addition to the prohibitions listed in these General Terms and Conditions of Sale, users are prohibited from using the website or its content:

(a) for illegal purposes;
(b) to incite or participate in unlawful acts;
(c) in violation of local regulations or international, federal, provincial, or state laws, rules, or regulations;
(d) to infringe the intellectual property rights of Doux Cachemire or third parties;
(e) to harass, insult, offend, harm, slander, defame, intimidate, or discriminate against anyone based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(f) to make false or misleading statements;
(g) to upload or transmit viruses or any other malicious code that may be used or intended to impair the functionality or operation of the service, any associated website, or the Internet;
(h) to collect or track personal data of others;
(i) for spamming, phishing, hijacking, extorting information, probing, exploring, or scanning the Internet (or any other resource);
(j) for obscene or indecent purposes;
(k) to disrupt or bypass security measures of the service, another website, or the Internet.

Doux Cachemire reserves the right to block a user’s access to the service or any associated website if the user violates these Terms.

ARTICLE 17 – HYPERTEXT LINKS

The website may contain hypertext links.

Users are informed that by clicking on these links, they leave the website https://douxcachemire.com/.
Doux Cachemire is not responsible for the content, advertising, products, and/or services available on these third-party websites and mobile applications, which are subject to their own terms of use.
Doux Cachemire is not responsible for transactions between a user and an advertiser, merchant, or retailer referred to by the website and is in no way a party to disputes with these third parties, including product and/or service delivery, warranties, statements, and other obligations to which they are bound.

Users are required to carefully read and understand third-party policies and practices before engaging in any transaction.
Complaints, claims, and/or questions regarding products of these third parties must be directed to those third parties.

ARTICLE 18 – LIABILITY

Doux Cachemire undertakes to provide its services carefully and professionally.
Doux Cachemire commits to performing regular checks to ensure the website’s operation and accessibility.

Doux Cachemire reserves the right to temporarily interrupt access to the website for maintenance purposes.
Likewise, Doux Cachemire cannot be held responsible for difficulties or temporary inability to access the website caused by circumstances beyond its control, force majeure, or telecommunications network disruptions. Users have been informed about the complexity of global networks and the influx of users at certain times.

The products offered comply with applicable French law.
Acrili cannot be held responsible for non-compliance with the laws of the country where the product is delivered.

It is the customer's responsibility to check with local authorities regarding the import or use of the products or services they wish to order.

Services are provided by Doux Cachemire “as is” without any express or implied warranty.
Doux Cachemire does not guarantee users that (i) the services, which are constantly being improved in terms of ergonomics and functionality, are completely free of errors, defects, or malfunctions, or (ii) the standardized services precisely meet the user's needs and expectations.

To the extent permitted by law, the customer agrees to indemnify Acrili against any liability, claims, damages, and losses arising from (1) the customer's breach of these terms or (2) the customer's violation of laws, regulations, or third-party rights, or otherwise related to them.

Under no circumstances shall Doux Cachemire, its directors, officers, employees, partners, representatives, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claims, or direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to lost profits, revenue, savings, data, recovery costs, or similar damages, whether arising under contract, tort, strict liability, or other claims, arising from the use of the service or products derived from the service, or any other claims related to the use of the service or a product, including but not limited to errors or omissions in content or losses or damages resulting from the use of the service or content (or products) published, transmitted, or otherwise made available through the service, even if the user was advised of the possibility of such damages.

ARTICLE 19 – APPLICABLE LAW – DISPUTES – CLAIMS – MEDIATION

This contract is governed by French law. The language of this contract is French.

All disputes arising from purchase and sale transactions concluded under these General Terms and Conditions, including their validity, interpretation, execution, termination, consequences, and effects, which cannot be settled between the seller and the buyer, will be submitted to the French courts, which shall have exclusive jurisdiction.

Customer complaints must be submitted to the company’s customer service department.

Customer service is available 24 hours a day by email at contact@douxcachemire.com.
After submitting a complaint to Doux Cachemire and if an amicable settlement is not possible, the consumer buyer will be properly informed of their right to seek mediation in accordance with Article L.612-1 of the Consumer Protection Code.

The buyer may use the consumer dispute mediation service concerning an order placed via the website.

The contracting party wishing to use mediation must first inform the other contracting party by registered letter with acknowledgment of receipt, stating the reasons for the dispute.
After prior written notification by the consumer to Doux Cachemire, the mediation service (CNPM) can be called upon for any consumer dispute that could not be settled.

In accordance with Article 14 of Regulation (EU) No. 524/2013, the European Commission has established an online dispute resolution platform that facilitates independent out-of-court resolution of online disputes between consumers and traders within the European Union. This platform is accessible at: https://webgate.ec.europa.eu/odr/.

ARTICLE 20 – REMARKS / FEEDBACK

Users are encouraged and invited to submit comments, suggestions, and proposals to improve the Doux Cachemire website and its overall usability by email, through the “Contact” section, or by any other means of communication.

If the user submits content upon Doux Cachemire’s request (e.g., to participate in contests) or voluntarily provides creative ideas, suggestions, plans, or other elements online, by email, by mail, or otherwise, the user grants Doux Cachemire the unrestricted right to use, reproduce, publish, distribute, translate, and otherwise exploit these creative ideas, suggestions, and proposals in any media.

Doux Cachemire is under no obligation to:

  1. Maintain the confidentiality of such creative ideas, suggestions, or proposals;

  2. Pay the user for such creative ideas, suggestions, or proposals;

  3. Respond to them.

Doux Cachemire reserves the right, at its sole discretion, to monitor, edit, or remove content that is illegal, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable, or that violates intellectual property rights or these Terms of Use.

Users agree that comments they post do not infringe the rights of third parties, including copyrights, trademarks, privacy, personal rights, or other property rights.

Users also agree that their comments will not contain illegal, defamatory, offensive, or obscene content, or computer viruses or other malicious software that could impair the operation of the Service or any related website.

Users are fully responsible for the comments they post and their accuracy. Doux Cachemire assumes no responsibility or liability for comments published by users or other third parties.

ARTICLE 21 – GENERAL PROVISIONS

These General Terms and Conditions, together with any supplementary terms or rules that complement them, constitute the entire agreement between Acrili and the user and replace all previous agreements regarding access to and use of the platform.

These terms do not confer any rights or remedies on any person other than the parties and are not intended to do so.

If any provision of these terms is found to be invalid, void, or unenforceable, that provision will be severed without affecting the validity and enforceability of the remaining provisions, which shall be considered separate.

The fact that Acrili does not enforce a right or provision recognized in these terms shall not constitute a waiver of such right or provision unless expressly acknowledged in writing by Acrili.

The exercise of any remedy by either party available under these terms does not affect any other remedies available under these terms or by law.

By accepting these terms, the user expressly agrees that all relationships with Acrili shall be governed by French law.